Privacy Policy

What Data We Collect

When you place an order or create an account, we collect:

• Name and contact information (email, phone number)
• Delivery address
• Order history and preferences
• Payment information (processed securely by our payment provider)

Why We Collect Your Data

We use your personal data for:

• Order fulfillment — to process, deliver, and manage your orders
• Account management — to maintain your account and order history
• Communication — to send order updates and receipts

Legal Basis

• Contract performance (Art. 6(1)(b) GDPR) — processing necessary to fulfill your order
• Consent (Art. 6(1)(a) GDPR) — for account creation and linking guest order history
• Legitimate interest (Art. 6(1)(f) GDPR) — for fraud prevention and service improvement

Guest Order Linking

If you have placed orders as a guest and later create an account with the same email address, your previous order history will be linked to your new account. This is done with your explicit consent during registration, so you can view your full order history in one place.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. Order records are kept for the period required by applicable tax and commercial law.

Your Rights

Under the GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Port your data to another service
• Object to or restrict processing
• Withdraw consent at any time

Contact

To exercise any of these rights, please contact us using the details provided on our website.