Terms of Service

General

By using our service and placing orders, you agree to the following terms and conditions. Please read them carefully before using our platform.

Orders

• All orders are subject to availability and confirmation.
• Prices displayed include applicable VAT.
• We reserve the right to refuse or cancel any order for any reason.
• Delivery times are estimates and may vary based on demand and other factors.

Payments

• Payment is required at the time of ordering.
• We use secure payment processing through our authorized payment provider.
• Pre-authorization holds may be placed on your payment method until the order is confirmed.

Delivery

• Delivery is available within our designated delivery zones.
• You are responsible for providing an accurate delivery address.
• Delivery fees are displayed at checkout before you place your order.

Cancellations & Refunds

• Orders may be cancelled before they are accepted by the shop.
• Once an order is being prepared, cancellations are at the shop's discretion.
• Refunds, where applicable, will be processed to the original payment method.

Account & Data

• You are responsible for maintaining the confidentiality of your account.
• Your personal data is handled in accordance with our Privacy Policy.
• Guest order history may be linked to your account upon registration with your consent.

Limitation of Liability

We strive to ensure the accuracy of all information on our platform, but we do not guarantee that it is error-free. Our liability is limited to the value of the order placed.

Changes to Terms

We may update these terms from time to time. Continued use of our service constitutes acceptance of the updated terms.